Terms and Conditions
Following is a summary of the terms and conditions that apply to all purchases made from Manly Art Supplies.
1. Orders & Delivery:
All orders placed through this website are subject to confirmation and acceptance by Manly Art Supplies. Generally orders will be provisioned and fulfilled within one business day or if received out of business hours then the next business day.
Shipping and delivery policy
We use Australian Post services and occasionally other service provider within Australia and New Zealand. International orders may be shipped from our warehouses in the USA and UK, depending on the destination.
Shipping costs will be calculated in the shopping cart. Free delivery are provided for order over $150.00
Timeframes for delivery
Orders sent within Australia should be received within 3-7 working days. Delivery times for orders sent outside Australia will vary by destination. Contact us for an estimation of delivery time to your destination.
We are unable to track orders sent with Australia Post. If you require order tracking, please contact us.
See our Terms and conditions for more information.
Manly Art supplies may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. Manly Art Supplies may refuse an order for any product at its sole discretion if it believes that the order contravenes Manly Art Supplies Acceptable Usage Policy or might be a fraudulent order.
2. Returns & Refunds
100% Money Back Guaranteed, Absolutely No Excuse
In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions, feel free to contact our customer support team.
Any refunds that are required will be processed only to the same method used to make the order. This includes to the same credit card number / account if the payment was by credit card. In the event that the card is lost, stolen or cancelled, Manly Art Supplies may require confirmation from the card provider or issuing bank for any change.
3. Prices, Payment & Credit Card Information
For each order, you must pay:
• the applicable price for the relevant services confirmed by Manly Art Supplies which may include a deposit related to the provision of Professional Services; and
• the delivery and handling fee specified on the web site at that time if required; and
• any applicable taxes such as Goods and Services Tax in Australia.
Your order and credit card details are safe and secure. All personal and credit card information provided to Manly Art Supplies is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. We only accept payments using the methods stated in the orders & payment section of this website.
You credit card information will be processed by the payment provider that you select during the check-out process. All payment providers used by Manly Art Supplies are PCI DSS Compliant. Manly Art Supplies is also PCI DSS Compliant. Manly Art Supplies will not store your credit card data in our website or web servers.
Payment must be cleared before the services are dispatched unless you have approved credit facilities with Manly Art Supplies.
4. Products and Services
Complete range of art materials, Paintings, Posters, Canvas
5. Your Account
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Manly Art Supplies in connection with any use (whether authorised or unauthorised) of your user name or password. Manly Art Supplies may suspend or cancel your account at any time without prior notice.
6. Images and specifications
Images that are displayed on the Manly Art Supplies websites are for informational and marketing purposes and do not represent the actual contents of a product or service. Please refer to the detail product description and the Additional Product Information for specifications. The features and functions of individual products may be changed or updated from time to time.
Any liability of Manly Art Supplies in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Manly Art Supplies be limited to: 1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and 2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
9. Changes To Terms
Each order is governed by the terms and conditions current when the order is placed. Manly Art Supplies may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.
10. Applicable Law
All purchases, and these terms and conditions, are subject to the laws of New South Wales, Australia.
11. Credit Card Data and PCI DSS Compliance
Manly Art Supplies hosting environment and ecommerce software packages are Payment Card Industry Data Security Standard (PCI DSS) compliant, you can find out more from their website at www.pcisecuritystandards.org.
Our website and hosting service provider undergoes an annual PCI compliance review using a Qualified Security Audit company which is BEA Systems.
PCI DSS requires that you do not store credit card data unencrypted on your website. This includes where credit card information might be added to notes on orders or customer records. Manly Art Supplies will scan for credit card data on a regular basis and hash out (destroy) the card number that is stored. Manly Art Supplies reserves the right, without recourse, to take offline any online store that is found to be storing credit card data until the situation has been rectified.